- Oceanside Unified School District
- Overview
Information Technology Services (ITS)
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Information Technology Services (ITS)
As a key enabling function, the mission of Information Technology Services is to create and sustain a safe, secure, reliable, seamless, agile, and efficient information technology environment that advances teaching & learning for students, faculty, staff, and community.
Vision & Goals
Policies, Guidelines, and Procedures
- Responsible Use of Technology Guidelines
- Normas de Uso Responsable de la Tecnología
- Repair and Replacement Procedure for Staff & CTE Purchased Computers (oside.us accounts only)
Optional Student Device Coverage
- Chrome Device Protection Plan (English)
- Chrome Device Protection Plan (Spanish)
- Chrome Device Protection Plan Payment Instructions (English)
- Chrome Device Protection Plan Payment Instructions (Spanish)
Chromebooks and Chromebook Tablets
ITS Announcements
Purchasing Standards
District Tech Initiatives
Frequently Asked Questions
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How do I change my password?
Follow the instructions in this document.
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How do I setup my security questions in case I forget my password?
Follow the instructions in this document.
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How do I reset my password if I forgot it?
Follow the instructions in this document.
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GOOGLE FILES: I'm leaving the district. How can I keep access to my files and make sure others have access to my files?
See the document, FILE OPTIONS WHEN LEAVING OUSD.
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CACHE: How do I clear the cache on my device?
- On your computer, open Chrome.
- At the top right, click on the 3 dots.
- Click MORE TOOLS - CLEAR BROWSING DATA.
- At the top, choose a time range. To delete everything, select All time.
- Next to "Cookies and other site data" and "Cached images and files," check the boxes.
- Click Clear data.
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LOG IN: What do I do if I have log-in issues?
If you are having issues logging in to any district-sponsored programs or apps, please go to the OUSD Rapid ID Portal (https://portal.oside.us) and submit a help ticket to our district Service Desk.
If you cannot log in to the OUSD Rapid ID Portal, please contact your site secretary to submit a help ticket for you.
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POP-UPS: How do I clear a pop-up blocker on Chrome?
- On your computer, open Chrome
.
- At the top right, click More
Settings.
- Click Privacy and security
Site Settings.
- Click Pop-ups and redirects.
- Choose the option you want as your default setting.
https://support.google.com/chrome/answer/95472?hl=en&co=GENIE.Platform%3DDesktop
- On your computer, open Chrome
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WIFI: Can I connect my personal device to the district network?